Your data, plainly.

What we collect

Your name, mobile number, email, pincode and location when you share it, your vehicle’s registration number, and, for Family Shield, the names, ages and cities of the family members you add. For rescues, what happened to the vehicle.

Why

To send help to the right place, to issue and service your plan, to contact you about your request by phone, to send you renewal reminders, and to keep the accounts the law requires.

Who we share with

Global Assure, which runs our call desk, takes your payment and delivers every roadside and health service. They receive what they need to serve you. Nobody else, and never for sale.

Health data

Health-related details you share for Family Shield services are used only to deliver those services, and only by our partner’s health team.

Consent and withdrawal

You agree to this when you submit a form or buy a plan. You can withdraw consent, ask what we hold, correct it, or ask us to delete it: call us or email privacy@instatow.in. Withdrawing consent may mean we cannot serve a plan you have bought.

Retention

For as long as your plan is active and for the period the law requires afterwards; rescue requests for 3 years.

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